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  1. Tweets that mention Social Media and Effective Crisis Communication | Social Media for the Jewelry Industry - My Jewelry Boom by Eugene Brill --
    July 12, 2010 @ 1:23 pm

    […] This post was mentioned on Twitter by S4DS, Jeff Domansky. Jeff Domansky said: Quick read:“Social Media and Effective Crisis Communication” […]

  2. Rob Weinhold
    July 20, 2010 @ 10:26 am

    The strengths and shortcomings of leaders are perhaps never more magnified than during times of crisis and adversity. And, the ability to lead with integrity and communicate effectively to all stakeholders couldn’t be more important than when others are depending on timely leadership guidance. The credible flow of information, coupled with positive, decisive leadership, lends itself to the resiliency of an organization, its people and its stakeholders. Being blindsided by an issue can cause confusion, discomfort and disorganization. However, great leaders bring a sense of calm, understanding and thoughtful analysis so actions today benefit the company and its entire stakeholder base in the days, weeks, months and years to come. There is no substitute for sound leadership during a crisis; the goal should be to turn adversity into leadership advantage. A huge part of success will be measured through effective crisis communication, particularly through social media channels.

  3. admin
    July 20, 2010 @ 10:31 am

    Well put, Rob. Thanks for your input.

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